When will I receive my order and answers to other shipping questions

The time it takes to receive your order depends on where it is shipping to and the shipping method you choose. All orders ship from a warehouse in Missouri. Regular UPS Ground orders can take from 4-7 business days to arrive. Express UPS ground orders normally take 2-4 business days to arrive. Express UPS ground orders are prioritized for processing and we get most of them shipped out the same business day if the order is placed before our cutoff time, which is noon Eastern time (11:00am Central time or 9:00am Pacific time). Regular UPS Ground orders can take 1 or 2 days to process before they ship.

Business days are Monday-Friday excluding major holidays.

View the UPS ground time in transit map below. It shows the number of business days to reach different parts of the U.S. once your order ships.

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Do you offer free shipping?

Yes, we offer free Regular UPS Ground shipping on orders that have subtotals of $150 or more and are shipping to the lower 48 U.S. States.

How much does shipping cost?

The UPS Shipping cost depends on the dollar amount of your order and the shipping method you choose. To see the shipping cost, find the products you wish to order on our website and add them to the shopping cart. Once you are done adding products to the cart, proceed to checkout. Once you add your billing/shipping address information, the shipping cost will be displayed prior to submitting payment and completing your order.

What shipping methods are available:

All orders are shipped via UPS. When you place an order with us, you can choose either Regular UPS Ground or Express Express UPS Ground as your shipping method. Regular UPS Ground orders may take longer to process before they ship out than Express UPS Ground orders do. Express UPS Ground orders are prioritized during processing and will normally ship the same business day if the order is placed before Noon Eastern Time (11:00am Central, 9:00am Pacific). During the checkout process on our website, the available shipping options and their costs will be displayed once you enter your billing/shipping address information. All orders ship from the main warehouse in Missouri.

When will my order ship?

We ship orders Monday-Friday. We do not ship orders on weekends or major holidays. Express UPS Ground orders are prioritized for processing and we get most of them shipped out the same business day if the order is placed before our cutoff time, which is noon Eastern time (11:00am Central time or 9:00am Pacific time). Regular UPS Ground orders can take 1 or 2 days to process before they ship.

How can I track my order shipment

Once your order ships, the tracking number will be sent to the email address you provided when you placed your order. You can also retrieve your tracking number by logging into your account on our website and clicking on the order number for the order you wish to track. You can use that tracking number to track your order at UPS.com.